Privacy policy

Privacy Policy

Effective Date: July 16, 2026

At Aura Charge ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://aura-charge.com or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Company Name (if applicable)
  • Payment Information (processed securely by our payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referral Source
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Respond to inquiries
  • Send promotional emails (only if you have opted in)
  • Comply with legal obligations

3. Payment Security

We do not store your credit or debit card information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption and security practices.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Support marketing and advertising campaigns

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Legal or regulatory authorities when required by law

These service providers are required to protect your information and use it only for the services they provide.

6. Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about:

  • New products
  • Promotions
  • Discounts
  • Company news

You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organizational measures to help protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While we take reasonable steps to safeguard your information, no method of transmission or electronic storage is completely secure.

10. International Data Transfers

Your information may be processed or stored in countries outside your country of residence. We take reasonable measures to ensure your information remains protected in accordance with applicable privacy laws.

11. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. Continued use of the website after updates constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Aura Charge
🌐 Website: https://aura-charge.com
📧 Email: support@aura-charge.com