Terms of service

Terms of Service

Effective Date: July 16, 2026

Welcome to Aura Charge ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, aura-charge.com, and the purchase of products offered through our online store.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.


1. Company Information

Aura Charge
Website: https://aura-charge.com
Email: support@aura-charge.com


2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.


3. Products

Aura Charge sells smart charging accessories designed to improve charging convenience and help protect compatible devices.

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product images are for illustrative purposes and may vary slightly from the actual product.


4. Pricing

All prices displayed on our website are subject to change without notice.

Applicable taxes, customs duties, or import fees may apply depending on your country or region and are the responsibility of the customer unless otherwise stated.


5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized activity
  • Correct pricing or inventory errors

If your order is cancelled after payment has been processed, a full refund will be issued.


6. Payments

We accept secure online payments through trusted payment providers.

Your payment information is processed securely by our payment partners. Aura Charge does not store your credit or debit card details.


7. Shipping

Shipping times shown on our website are estimates only.

Delivery times may vary due to:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Unexpected logistical issues

Aura Charge is not responsible for delays caused by shipping carriers or customs authorities.


8. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, replacements, and refunds.

Products returned without prior authorization may not be accepted.


9. Warranty

Where applicable, products may include a limited manufacturer's warranty.

The warranty does not cover:

  • Accidental damage
  • Improper installation
  • Misuse or abuse
  • Unauthorized modifications
  • Normal wear and tear
  • Damage caused by incompatible devices

Warranty coverage varies by product.


10. Intellectual Property

All content on aura-charge.com, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Website design
  • Icons
  • Videos
  • Product descriptions
  • Text
  • Branding

is the exclusive property of Aura Charge and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use any content without our written permission.


11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Upload malicious software or viruses
  • Interfere with website functionality
  • Copy or scrape website content without permission
  • Engage in fraudulent activities

12. Limitation of Liability

To the fullest extent permitted by law, Aura Charge shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our products
  • Delayed deliveries
  • Website interruptions
  • Loss of profits
  • Data loss
  • Third-party services

Our maximum liability shall not exceed the amount paid for the purchased product.


13. Product Compatibility

Customers are responsible for verifying compatibility before purchasing.

Aura Charge is not responsible for issues resulting from incompatible devices, unsupported charging standards, or improper usage.


14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any external websites.


15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


16. Changes to These Terms

Aura Charge reserves the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.


17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Aura Charge operates, without regard to conflict of law principles.


18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Aura Charge
🌐 Website: https://aura-charge.com
📧 Email: support@aura-charge.com